Terms of Conditions

We apply a privacy policy for data you collect through our website www.topazmel.bg. For the purpose of providing the services on the site www.topazmel.bg Topaz Mel Ltd., with UIC: 040275584, with headquarters and head office Sofia 1407, James Boucher No. 77, Floor 2, processes data of individuals in accordance with this Privacy Policy.In the processing of personal data, www.topazmel.bg complies with all applicable legal acts on the protection of personal data, including Regulation (EC) 2016/679 (known as GDPR). Privacy is of great importance to Topaz Mel Ltd. and we want the processing of your personal data to be fully open and transparent to you. That is why we have a policy that defines how your personal data will beprocessed and protected.Personal data means any information or set of information that identifies or could be used to identify the user. This includes information such as name and surname, home address, email address, ID card ID, IP address, cookie ID.This policy explains how we handle your personal data, what your rights are and how the law protects you and your data.This website is not intended for children and persons under 18 years of age. We do not have a policy to collect or keep information aboutpeople under the age of 18.THE LEGAL FRAMEWORK FOR THE PROTECTION OF PERSONAL DATARespecting the privacy and protection of your personal data is an important issue for us that we take into account in all of our business relationships. We respect the privacy of your personal data and we always act in accordance with the provisions of the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.It is possible that over time there will be other changes that we will have to make in this privacy policy, in which case we will notify you whenever we make a change to our policy. We may have to ask you to accept the changes or re-consent to the use of your personal information.COLLECTING DATADatayou share with us:● In emails or letters to us;● Completed and sent forms related to our products;● Data you send to us in the form of feedback;● IP address when using the services of the website or viewing content provided on the website.We do not collect sensitive personal information about you. This includes details of race or ethnicity, religious or philosophical beliefs, sexual life, sexual orientation, political views, membership of trade unions, health information, and genetic and biometric data. We also do not collect information about criminal convictions and committed crimes.THIRD PARTIESIn any case, the persons to whom we may provide your personal data have declared that they provide an adequate level of protection of your personal data.Sometimes, following your explicit consent given through our partner tools, we may receive third party data, such as your social networking account information, such as Facebook or Google.Personal data may be provided to government and / or law enforcement authorities if required by applicable law.Site cookies are used to store the settings and identifiers necessary to provide the information specified on the site. Some of these cookies are technically necessary for the site to function properly.More information about our cookie policy can be found here.

USE OF PERSONAL DATAThe personal data provided by you is processed and used by Topaz Mel Ltd. for the sole purpose of this purpose. These include, in particular:1. Providing, improving and maintaining our online services:This includes data analyzes, identifying trends in use, as well as calculations and statistics. These data are basically quantitative, with no personalized information.2. Using contact form and orders:If you use the contact form for inquiries and orders, the information you provide on the form, including contact details, is used to process the inquiry or send the products and are stored for further useif follow-up questions arise actions.When filling in any form of web site related to the provision of personal data, you will find explicitly in a separate text the purpose of collecting specific personal data as well as your rights as users.DATA PROTECTIONAt Topaz Mel Ltd.  we have implemented the necessary information security measures to prevent accidental loss, use or access to your personal data in an unauthorized way, change or disclosure. In addition, we restrict access to your personal data tothose employees, external service providers, and other third parties who have a legitimate right of access to them. They are subject to a duty of confidentiality.Given the nature of the Internet, we draw attention to the fact that there may be security gaps in the transmission of data over the Internet (for example, via e-mail) and that full protection of data from third party access is not possible.DATE FOR STORING YOUR PERSONAL DATAWe will only store your personal data for as long as necessary to meet the purposes we have collected, including for the purposes of complying with statutory, accounting or reporting requirements.In order to determine the appropriate period for the storage of personal data, we take into account the volume, nature and sensitivity of personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve these objectives by other means, as well as the applicable legal requirements.YOUR RIGHTSThe General Privacy Protection Regulation guarantees a certain set of rights that you can exercise in relation to your personal data processed by us. Specifically, you have:• Right to receive a copy of the information we store;• You may request a copy of the personal data we hold for you by sending us an email at marketing@topazmel.bg;We will try to respond to all legitimate requests within one month. Sometimes it can take us more than a month, in which case we’ll let you know.• The right to tell us if the information we store is incorrectYou have the right to question any information we hold about you that you believe is inaccurate or incomplete. Please contact us by e-mail at marketing@topazmel.bg if you would like to do so and we will take reasonable steps to verify the accuracy of the information and, if necessary, correct it.• Tell us that you want to discontinue the use of your personal informationYou have the right to:• You object to the use of your personal data;• Or you want to delete your personal information;• either request limitation of processing;• Or ask us to stop using them if we do not need to do it (known as the “right to be forgotten”).There may be grounds for us to keep or use your data that we will share with you when you exercise one of the above rights.

• Withdrawal of consentYou may withdraw your consent to use your personal information at any time. Please contact us by email at marketing@topazmel.bg if you wish to withdraw your consent. Ifyou withdraw your consent, we may not be able to provide you with certain products or services.CONTACT USFor questions relating to these Privacy Policies, please contact: Topaz Mel Ltd UIC: 040275584Ul. James Boucher, No. 77, floor 2Sofia 1407, BulgariaFor personal data protection issues in Topaz Mel Ltd:Email: marketing@topazmel.bg SUBMISSION OF A COMPLAINTPlease if you are not satisfied with the way we used your personal information, please let us know by sending us an email marketing@topazmel.bg.You have the right to complain to the Bulgarian Personal Data Protection Commission, address: Bulgaria, 1592, Sofia, “Prof. Tsvetan Lazarov “No2; Telephone: +359 2 91 53 518; Fax: +359 2 91 53 525; e-mail address: kzld@cpdp.bg, website: https://www.cpdp.bg/.By reviewing and using the functions of our website, you expressly agree that your personal data will be collected and processed by us while ensuring their accuracy and credibility. You also declare that you have been informed of the type of personal data we collect and process for the purposes for which they will be used, and of your right to access, correct or delete the collected personal data.